Terms and Conditions

Welcome to our web site. Please read these terms and conditions carefully as your use of the site will indicate your acceptance of these terms and conditions.

About us

  1. http://www.beflattered.com is a site owned and operated by beflattered.com company registered in England and Wales under company number 6971083 and whose registered office is located at Salisbury House, City Fields Business Park, Tangmere, Chichester, West Sussex PO20 2FP, United Kingdom.

  2. If you have any questions or comments about the site, please contact us by email at customerservices@beflattered.com or by post at Salisbury House, City Fields Business Park, Tangmere, Chichester, West Sussex PO20 2FP.

    About use of our site

  3. You agree to use our site in accordance with these terms and conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone’s use and enjoyment of the site. If you don’t comply with these terms, we may deny you access to our site.

  4. You agree not to use our website in any way which might infringe any rights of any third party or give rise to a legal claim against beflattered.com by any third party.

  5. You agree not to damage, interfere with or disrupt access to our site or do anything that may interrupt or impair its functionality.

  6. You may download and print content from our site only for your private, personal and non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans or other contaminating codes.

  7. You will not use the site to send by email, post or otherwise submit or transmit any material that is unlawful, threatening, offensive, libellous, abusive, defamatory, invasive of privacy, vulgar, obscene or profane.

  8. You will not reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.

  9. You can subscribe to beflattered.com to receive information about our products and services.

    About access to our site

  10. We try to update our site regularly, so we may have to suspend access, service or functionality on this site, from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time.

  11. As information or data transmitted to or from our site pass over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of our site including tampering with, or hacking into, the site or the servers on which it resides.

  12. We may at our sole discretion immediately suspend or terminate your right to use our site without any warning if we consider that you have contravened any of these terms and conditions. This is without prejudice to any other rights or remedies that we may have.

    About content on our site

  13. We own, or are the licensee of, the intellectual property rights in the content of our site (“Rights”), including brands, logos, products, text, photos, graphic designs, images, audio, video recordings and any data entered or submitted by you. You shall abide by all additional copyright notices, information or restrictions contained in any content accessed through our website.

  14. Nothing contained on our website should be construed as granting, by implication or otherwise, any licence or right to use, deal with or copy in any way in part or in whole any Rights without our prior written permission or, as appropriate, the permission of the third party rights owner. Your misuse of the Rights, except as expressly provided in these terms and conditions, is strictly prohibited.

  15. beflattered.com Limited owns all intellectual property rights, which includes all associated logos, domain names and trade marks. All product names are trade marks of beflattered.com limited

  16. Our site may contain links to third party sites and resources. We have no control over the contents of those sites, resources or third parties and accept no responsibility for them, or for any loss or damage that may arise from your use of them. We do not review, censor, approve, edit or endorse any information placed on third party sites or resources.

  17. We have made every effort to reproduce products, their packaging and colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways and so exact colour matches are not yet possible over the internet. This means that when you purchase products from our site, colours may differ from what you see on the screen. If you are not satisfied with the item you have ordered please refer to our Returns Policy.

    About your privacy

  18. We collect and process your personal information in accordance with the Data Protection Act 1998 and all other applicable data protection legislation, as amended from time to time. Please read our Privacy Policy for full details.

    About our liability

  19. The material and information on our site (including but not limited to product information) is provided without any guarantees, conditions or warranties, including warranties of merchantability, non-infringement of intellectual property, fitness for purpose, or accuracy or completeness of any information. We are not responsible for any errors or omissions or for the consequence of the use of such information. The information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making any decisions based on such information. You must make your own decisions on whether or not to rely on any information contained in our website when deciding to make purchases from us.

  20. To the extent permitted by law, we, our related companies and third parties connected to us exclude:

    o All conditions, warranties and other terms which otherwise be implied by statute, common law or the law of equity; and

    o Any liability for any direct, indirect or consequential loss or damage incurred by you in connection with our site or in connection with the use, inability to use, or results of the use of our site, any sites linked to it and any content on it, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

  21. Except as expressly set out in these terms, all representations, warranties, conditions and other terms implied by statute, common law or otherwise are excluded to the fullest extent permitted by law. However, nothing in these terms is intended to exclude our or your liability for death or personal injury arising from negligence.

    About changes

  22. From time to time, we may update and change these terms and conditions without notice. You will always find the latest version of these terms and conditions on our site. Your continued use of our site will indicate that you accept and agree to any amendments.

    About other matters

  23. If any of these terms are held to be illegal, invalid or unenforceable by any court of competent jurisdiction, the remainder of these terms will continue in full force and effect.

  24. The English courts will have non-exclusive jurisdiction over any claim related to a visit to our site. These terms of use will be construed in accordance with, and governed by, English law.

  25. Any of our related companies may rely on and enforce these terms, but otherwise we and you agree that no other third parties are to be given any rights under the Contracts (Rights of Third Parties) Act 1999.

  26. You agree that we may assign or novate these terms to anyone without notice to you.

Privacy Policy
We are committed to protecting your privacy.

This Privacy Policy sets out the terms and conditions relating to the way we use and process your personal information.

  1. We collect and process your personal information in accordance with the Data Protection Act 1998 and all other applicable data protection legislation, as amended from time to time.

    Collecting your personal information

  2. When you provide your personal information to us while using our site, contacting us or submitting materials to us, we collect, store and use this information. This may include your name, address, telephone, email address and mobile phone number.

  3. We collect details of your computer’s internet protocol address and other details about your computer. These details are automatically collected by our web server.

  4. Use of cookies on our website
    Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

    We use the following cookies on our website:

    • A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website.

    • A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website.

    • A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.

    These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies.
    If you do not wish to allow this use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link: www.allaboutcookies.org.

    To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

    Using your personal information

  5. When you purchase any of our products and/or services or communicate with us and provide us with your personal information we will only use this data when you give us your permission to do. We will always ask you to indicate whether you would like to be contacted by us with details of special offers or promotions, and any other advertising or marketing materials that we think might interest you. We will only contact you if you have expressly stated that you would like to be contacted and only for the type of communication you have agreed to receive.

  6. If you do not want us to use your personal information in this way, please let us know by emailing services@beflattered.com or calling 01243 812686 (Monday to Friday, lines are open 9.00 – 5.30).

    Sharing your personal information

    We may disclose your personal information to third parties if we are under a duty to disclose, in order to comply with a legal obligation, or in order to enforce, or apply, our Terms and Conditions.

  7. Countries outside the European Union may have a lower standard of protection for personal information. If we send your data to a company outside the EU, we will use reasonable endeavours to ensure that they process your personal information in accordance with principles consistent with the Data Protection Act 1998, as amended from time to time.

    Safeguarding your personal information

  8. We have technical and organisational security measures in place to prevent the loss of or unauthorised access to your personal information. While we do our best to ensure the security of your data, we cannot guarantee the security of information transmitted over the Internet.

    Accessing your personal information

  9. You have the right to access the personal information we hold about you. Your right can be exercised in accordance with the Data Protection Act 1998.

  10. If you wish to access, update or delete the personal information we hold about you, please email services@beflattered.com or call 01243 812686 (Monday to Friday, lines are open 9.00 – 5.30).

    Changing these terms

  11. From time to time, we may update and change these terms and conditions without notice. You will always find the latest version of these terms and conditions on our site. Your continued use of our site will indicate that you accept and agree to any amendments.

    Contacting us

  12. If you have any comments or questions about these terms and conditions, please email services@beflattered.com or call us on 01243 812686 (Monday to Friday, lines are open 9.00 – 5.30).

Promotional Codes

When we offer you use of a valid promotion code, this generally relates to receiving extra discount, or free product(s) or free postage & packing. The following additional terms and conditions apply:
Promotions are only valid until the date published
Promotional codes can only be used for purchases made on this website.
Only one code may be used for an order and may not be used in conjunction with any other offer.
beflattered.com reserves the right to stop a promotion at any time including prior to the advertised end date without notice.

The following applies to our promotions
Discounts are not refundable for cash
For specified money-off discount codes, you must have products in your basket adding up to more than the amount of the discount. Discounts of monetary value can not be rolled forward.
Discounts will only be available on order values over the amount stated in the offer (if any)

Free Products
beflattered.com reserves the right to substitute an equivalent product without notice. All free products are subject to availability.

Free postage & packing
This applies to the UK mainland only

VIP promotions and discounts
At times we run free VIP membership promotions these will only be activated and valid after your first purchase. Being open, this means that you will not receive a birthday present from us unless your account is active.


  • We won't use your personal data for any purpose that you have not agreed to, without first letting you know how and why we'd like to use your details. And, of course, we'll make sure that we have your permission first.

  • We won't transfer any of your personal data to other companies.

  • We'll let you have access to your personal data to correct any inaccuracies or errors if you request.

  • We won't give your personal data to any companies or individuals outside of beflattered.com unless you've said it's okay, or if we're required to do so by law.

  • We'll do our very best to ensure your personal data is kept safe and secure. We'll never sell your personal data to third party list brokers or direct marketing companies. We know what a pain they are!

Above all, we'll keep improving our service to you- that's the main reason for using your data! We want you to have the very best experience possible.

Pop Ups

The good...

When using beflattered.com, you might get the odd pop-up box or two! We use these for many reasons, like competition entry forms and questionnaires to help us improve our service to you. You'll know which pop up boxes are from beflattered.com because they'll be clearly marked with a heading from beflattered.com.

...and the bad
You might also get a few pop up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, we can't control these pop up boxes, because they haven't come from us. We do not endorse any website or product which appears in any of these pop ups, and we think they're the devil's work too!

If you have trouble using our website with certain web browsers or other software, please let us know by clicking here to contact beflattered.com. We appreciate your feedback and will use your suggestions to improve our service to you.